Question 1

How do I know which size to order?

Accepted Answer

If you are unsure which size to choose, please refer to our size guide. If you still need help, contact us and we will be happy to assist.

Question 2

Do you ship worldwide?

Accepted Answer

Yes, we offer worldwide shipping.

Question 3

How long does shipping take?

Accepted Answer

Shipping times may vary depending on your location. Once your order has been processed and dispatched, you will receive a confirmation email with your shipping details.

Question 4

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive tracking information by email if tracking is available for your delivery.

Question 5

Can I return my order?

Accepted Answer

Yes, we accept returns in line with our returns policy, which allows returns within 14 days of delivery. Items must be returned unworn, unused, and in their original condition.

Question 6

How do I request a return?

Accepted Answer

To request a return, please contact us at support@rfyned.com with your order number and reason for return.

Question 7

Can I exchange an item?

Accepted Answer

If you would like a different size or item, please contact us and we will let you know the best available option.

FAQ

Frequently asked questions